Commonly Asked Questions about In-home Care
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A. Your medical doctor can refer you as a patient or you can call us for services. The state and VA have their own policies for referring patients since they are paying for the services.
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A. No! You can self-refer provided you do not have Long-Term Care Insurance. If you have Long-Term Care insurance, your insurance will require that a medical doctor initiate the service.
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A. Yes! We can bill your insurance company for services. In a few cases, it is necessary for us to bill you first and then you will need to submit the bill to your insurance company.
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A. All employees are SLED background checked, and drug tested prior to being accepted as an employee of the Plan Home Care team. We also administer random drug testing quarterly.
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A. Our RNs or LPNs will come to your home and write a care-plan with your input as to what you perceive your needs to be. Based on the Care-Plan written, our PCAs will follow the plan and monitor progress.
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A. Some insurance companies will set that policy. Our policy is that our nurses see the client no less than every 90 days. However, if problems arise, they will be out to see the client on an as needed basis.
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A. Our personal care aides write a short narrative on the clients progress each week for the nurses to review. On a monthly basis, the nurse manager will email you of your parent’s progress. If anything changes drastically in their condition, you will be notified.
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A. We are always searching for the best of the best! If you love working with the elderly, disabled, or children we definitely want to hear from you. You can apply online through our website or call one of our three locations to get the application process started!